Air movers and drying equipment with yellow hoses set up on a water-damaged hardwood floor.

Water Damage & Flood Restoration in Melbourne

Water damage? Every minute matters.

24/7 water damage and flood restoration for homes and businesses across Melbourne and Victoria. We extract the water, dry the structure, clean up sewage and stop mould before it starts.

Water out, dried out, fully restored, fast.

From floods and sewage cleanups to soaked carpets and timber floors, we handle everything. Immediate action is crucial to minimise water damage, so our Melbourne team is on call around the clock.

We're a 100% family-owned business, trusted by all major insurers and known for proven, stress-free results. No need to stress about paperwork either. We work directly with your insurance provider to make the process hassle-free.

ISO Certified
Citation Certification ISO 14001 Environmental management system badgeCitation Certification ISO 9001 Quality management system badgeCitation Certification ISO 45001 OH&S management system badge

Burst Pipes, Leaks and Storm Damage

Most water damage we see in Melbourne starts with a burst pipe, a failed hot water system, a roof leak or a storm.

Water moves quickly through wall cavities, under floors and into the ceilings below, and mould can start within 24 to 48 hours. Our crews are on call 24/7 to stop the source, extract the water and start drying straight away.

Industry MembersTrained By

Backed by the industry bodies that set the bar.

Restoration Industry Association Member
IICRC Certified
Facility Management Association
CM3 (Greencap Online Risk Solutions)
Proudly trained by Jena Dyco International
Coach8 Training Partner
What we do

Our Water Damage Restoration Services

01

Emergency Water Extraction

The first step to preventing further damage is removing standing water. Our high-powered extraction pumps clear water from carpets, hardwood floors and furniture before it causes serious harm.

02

Advanced Drying & Dehumidification

Even after visible water is gone, moisture lingers in walls, floors and ceilings. Industrial-grade dehumidifiers and air movers fully dry your property to prevent mould and long-term damage.

03

Carpet Drying & Restoration

Soaked carpets? No need to replace them just yet. Our deep extraction and specialised drying process removes moisture, eliminates odours and restores carpets to their pre-damage condition.

04

Mould Prevention & Moisture Control

Water damage can become a mould problem in just 24–48 hours. We use moisture detection tools to find hidden damp spots and stop mould before it starts.

Ready to restore your property?

Get a free assessment and quote from our certified restoration team, available 24/7 across Melbourne.

Sewage Cleanup and Contaminated Water

Sewage and floodwater carry bacteria and need a different approach from a clean water leak. We contain the area, safely remove contaminated materials, clean and sanitise affected surfaces and dry the structure before anything is rebuilt.

We've remediated a sewer-contaminated lift shaft pit under AS/NZS 2865 confined space protocols in 20 days, with all 10 moisture points dried back to target and no safety incidents.

Structural Drying and Moisture Mapping

The water you can't see does the most damage. We take moisture readings across floors, walls and ceilings, set up industrial dehumidifiers and air movers, and keep checking until every area is back to a dry standard.

You and your insurer get the moisture readings when the job is done.

Testimonials

What Our Clients Say

SKSarah K.Facilities Manager
After a burst pipe flooded two floors of our building, the Detail Facility team had drying equipment on-site within hours. Their reporting made the insurance claim painless.

Water Damage in Apartments, Hotels and Commercial Buildings

In a multi-level building, one leak can affect several floors. We check every affected level early and plan the drying so residents, guests or staff can keep using unaffected areas.

Jobs include a seven-level apartment building after a burst hot water pipe and five levels of an operating Melbourne hotel.

Running a commercial site? See our 24/7 commercial emergency response.

FAQ

Frequently Asked Questions

Everything you need to know before calling, and we're always happy to walk you through the rest on the phone.

Get in Touch

Request a Quote

Tell us about your property and what you need. We'll be in touch quickly, or call 1300 220 420 for 24/7 emergencies.

We respect your privacy. Your details are only used to contact you about your enquiry.