Immediate response, any hour, any day.
Disasters can strike at any time, and every second counts. We offer rapid, reliable 24/7 emergency response to protect your property, minimise damage and ensure a swift recovery.
One call, and help is already on the way.
Emergencies don't wait, and neither do we. Our 24/7 emergency hotline ensures you receive immediate assistance whenever you need it — 365 days a year.
The moment you call, trained emergency specialists record your loss details and assess the situation, a representative is immediately assigned to your case, and a response crew is dispatched fast to make your property safe.
Backed by the industry bodies that set the bar.
From first call to rapid recovery.
One Call, Any Hour
Call our 24/7 emergency hotline any time of the day or night. Trained emergency specialists answer immediately and record your loss details.
Assessment & Case Assignment
We triage the situation and immediately assign a dedicated representative to handle your case from start to finish.
Rapid Crew Dispatch
A response crew is dispatched within hours across Victoria and Brisbane, arriving prepared to make safe, document and start work immediately.
Make Safe & Recover
We act fast to reduce risk, restore safety and begin the recovery process — with tailored solutions that protect your property and minimise downtime.
Ready to restore your property?
Get a free assessment and quote from our certified restoration team — available 24/7 across Melbourne and Brisbane.
What Our Clients Say
After a burst pipe flooded two floors of our building, the Detail Facility team had drying equipment on-site within hours. Their reporting made the insurance claim painless.
Request a Quote
Tell us about your property and what you need. We'll be in touch quickly — or call 1300 220 420 for 24/7 emergencies.
